FAQs
Frequently Asked Questions
How long does it take to process my order?
We process all orders within 1–2 business days after receiving your payment. Expected delivery time after implementation within 4 days
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to follow your delivery status.
Do you offer international shipping?
Currently, we ship within Egypt. Stay tuned as we expand to more locations soon!
Can I return or exchange my blazer?
Yes, you can request a return or exchange within 24 Hour of receiving your order, as long as the blazer is unworn and in its original condition.
How do I care for my Elham blazer?
For best results, we recommend dry cleaning only. This helps maintain the fabric’s quality and fit.
What size should I order?
You can refer to our size guide on each product page. If you're between sizes, we suggest sizing up for a more relaxed fit.
What should I do if I receive a damaged or wrong item?
Please contact us immediately at instagram with your order number and photos of the item. We’ll make it right!
Can I change or cancel my order after placing it?
If you need to make changes, please contact us within 12 hours of placing your order. After that, we may not be able to modify or cancel it.
Have a Question
For inquiries or assistance, contact our dedicated customer support team. We are here to ensure that your experience at Elham exceeds expectations.
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